Cancellation & Refund Policy

1. General

Yellow Cart Family Store LLC ("YCF Digital") sells digital service packages. All payments are securely processed via Stripe. This policy sets out the cancellation and refund terms for our service packages.

2. Service Packages

The following monthly subscription packages are offered. All prices are in USD.

3. Cancellation Terms

• A cancellation request must be submitted at least 7 days before the next billing date.
• Cancellation requests can be sent to info@ycfdigital.com or via WhatsApp.
• Cancellations take effect from the next billing cycle.
• Services continue until the end of the current billing period.

4. Refund Terms

All refunds are credited back to the original Stripe account used for payment.

5. Project-Based Work

• A separate contract is signed for custom project proposals.
• Advance payments collected at the start of a project are non-refundable once work has begun.
• If a project is not completed, the cost of completed portions will be deducted and the remaining balance will be refunded.

6. Force Majeure

In cases of force majeure such as natural disasters, war or pandemics, the parties shall reach a resolution through mutual agreement. If services are disrupted during such events, the parties will negotiate in good faith to find a fair solution.

7. Contact

For cancellation and refund requests, you can reach us through the following channels: